Troubleshooting pain points. Let’s look at the pain points of your business and start relieving them one-by-one.
All business public or private, strive for results. In the Covid pandemic, hospitals have fought hard to achieve results in treating a vast number of covid infected patients to survive and get well. Many businesses have been troubleshooting the Covid-situation, working hard to improve and find new ways to interact with their customers.
Did you know that there’s a theorem to create improvements anywhere? It’s called the theorem for improvement. Let’s stop for a while and get to know the word theorem. A theorem is a mathematical statement that has been proved or can be proved. And to prove something means that it is backed up by a logically untouchable argument that it is true.
So, how can you prove that something is true? Well in science, the most common way to prove that a statement is true, is to perform a logical experiment and study the result. And if the result proves your theory, the theory it is true. When you look up the word true in the dictionary, it’s defined as something that is in accordance with fact or reality. In other words, for something to be true, it must work in real life.
Before we look at the theorem for improvement, we must have a look at the concept of planning.
The product of good management is to realize plans in time and with the expected result. Thus, a manager is supposed to plan the job, staff, and business. A good manager is recognized by realizing those plans in time and with the expected results. Planning is the foundation for conscious actions toward a specific goal.
Now keep in mind that we plan and execute all the time. A small and simple plan with a short time frame, with conscious actions towards a simple goal, can take the form of a mental note and doesn’t have to be written down. The opposite of planned actions is (by definition), unplanned actions, which are the result of chance or surprise.
Planning for success over a sustained period requires a different approach. Even if you’ve never consulted a PT (Personal Trainer) at the gym, you’ve probably set a goal in your training and a schedule of activities to succeed in reaching a goal sometime in the future.
Most often, you don’t improve yourself or your business by chance, the good manager have a plan which is the overall smart idea that solves a specific “why”.
The theorem to improve your business implies – that to write a good plan:
- You need to find the root cause of the situation that you are planning to solve.
- And to solve that situation, the plan needs to address and solve the specific “why” we don’t have an optimum condition in that situation here and now.
The theorem for improvement reads:
- Identify the Optimum Condition
- Specify the Present Condition
- Identify Deviations between 1 and 2 above
- Identify “the situation” – The most profound deviation found above
- Identify the “why” of the situation – The situation is a symptom of an actual underlying problem. That’s what you need to solve.
That’s it. The theorem for improvement gives you a quick tool that identify the most important issue to address to improve a given situation and get you closer towards your optimum condition. It works in life’s everyday situations, not just in business, and is a vital part in the preparations for building a good plan and realize your objectives.
If someone comes to you with a plan that doesn’t solve a real why, it’s probably just a waste of time. So, are you ready to look at the pain points of your business and start reliving them one-by-one?
In Troubleshooting Pain Points coaching, we browse through 7 major competence sections with a total of +50 specific sub-modules together matching them with your Pain Points. Based on your immediate needs, we bundle relevant content into a tailored offering, focusing on resolving the pain points with immediate focus and attention. Let’s get in touch.